We are an independent show guide. Resale ticket prices may be above face value.

FAQs & Customer Support

Your Account

  • Newsletter preference
  • Wish list & event details
  • Ticket purchase history

What is my Thackerville Theater account page?

Your Thackerville Theater account page is a personal place just for you. You can find events recommended to you and have a more personalized experience whilst browsing for your next big show! You can also create and share a Wishlist, view all your reviews, and take control of your inbox communications.

How do I add to my Wishlist?

Found a show you love but not sure if you want to commit just yet? Hit the heart icon and add it to your Wishlist! You’ll then have the choice of receiving alerts on the event and keeping up to date with ticketing information, opening night and more!

What are Alerts?

Alerts are a way of communicating with you and keeping you in the loop. They will land in your inbox when we think there’s something you should know about regarding your wishlisted item.

Can I turn these alerts off?

Yes! At any time. Just head over to your communications page and take control of what you receive.

Still need help?

If you have an urgent issue with an event happening in the next 24 hours you’ll get help the most quickly by using Live Chat or phoning us.